Warranty/Return Policy

Warranty & Return Policy

1 Year Limited Warranty

Winoe Corporation Inc. believes that you will be satisfied with our product. We warrant that our product is free from manufacturing defects when operated according to instructions enclosed with this product for a period of ninety (90) days from the date of original purchase. This warranty is non-transferable, applies solely to the original purchase, and does not extend to subsequent owners of this product.

1) Repair service is for a period of ninety (90) days from the date of original purchase at no charge for parts and labor with proof of purchase.
2) Replacement of defective parts for a period of 15 months from the date of original purchase with proof of purchase. (Labor not included after initial ninety (90) days). 3) This warranty does not cover costs incurred in the shipping of the product to and from consumer for service. Shipping to distributor must be prepaid and insured by UPS or another parcel delivery service.

This warranty is void if the product is damaged due to: not following instructions in the manual, negligence, abuse, misuse, accidents, modification, tampering, alterations, damage from pets or other animals, faulty installation and/or acts of God, used for commercial applications or rentals, modified or repaired by anyone other than Pet Feedster.

 

Return Policy

We believe that the product we sell is of the highest quality. However, if you are not completely satisfied with the product you purchased, we would be happy to issue an exchange or refund within 30 days of the purchase date, provided the product is in its original packaging and working condition, with all parts and packing materials included. You must show proof of purchase.

If you wish to return a product within the first 30 days, please e-mail us at info@petfeedster.com or call us to let us know so that we may set up a return merchandise authorization. The maximum amount of any refund will be the cost of the merchandise minus standard or domestic ground shipping and a 15% restocking fee. We cannot refund the excess cost of expedited or overseas shipping. We do not pay for the cost of return shipping.
There are absolutely no refunds or returns after 30 days.